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Dairy Part-Time Customer Service

Company Name:
Wegmans
Title: Dairy Part-Time Customer Service
Location: NJ-Mt. Laurel-MT. LAUREL,2 Centerton Road,Mt. Laurel,NJ 08054
Other Locations:
A glimpse at the job:
Getting 2 - 3 servings of dairy products every day is an important part of eating well and living well, and team members in our Dairy department work hard to ensure customers can reach that goal by stocking the department with milk, eggs, cheese, Wegmans Super Yogurt and much more! As a Customer Service team member, you'll be responsible for going above and beyond customer expectations to provide incredible service and ensure products are available for customers throughout the day.
I will add value by:
Providing incredible customer by proactively approaching customers, assisting them in locating products throughout the department, providing suggestions or solutions to help complete their meal and answering any questions they have about products
Working with team members to maintain the overall appearance of the department; ensuring product levels are sustained throughout the day and cases and displays are well-merchandised with fresh products to promote items and drive sales
Unloading deliveries and stocking cases, displays and backroom coolers; being sure to keep an organized work area following Simplification practices
Recognizing seasonal holiday and weather effects on product sales, being sure to maintain a constant flow of these products going out to the floor
Familiarizing self with products in the department as well as inventory in the backroom to better assist customers in locating items, being able to quickly answer questions about product availability
Checking expiration dates on products when stocking fresh items, rotating to ensure freshness and following procedures for shrinking out-dated products
Maintaining open lines of communication with team members and Dairy Team Leader to ensure the most efficient operations for the department
Properly handing products and using equipment in accordance with food safety and safety guidelines
What abilities I must bring to the table to be considered:
Provideincredible customer service, greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
Possessteamwork and diversity awarenessby listening to others' points of view and recognizing and appreciating differences
Recognize and seek opportunities forcontinuouslearningto gain new understandings, skills and knowledge
Properly handle, prepare, transport and store products; ensuringfood and human safetypractices are strictly adhered to
Possessorganizational skills, prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
Utilize resources to educate self and others about product uses and characteristics, being sure to share acquiredproductknowledge
Has knowledge of products used throughout the store and works across departments to provideknowledge based serviceto assist customers in finding complete meal solutions
What will set me apart from other candidates:
Customer service experience, preferably in a food service, grocery or retail setting
Work environment:
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Work is performed in cold temperatures
Typical motions include repetitive hand and arm movements, pushing, pulling, bending and reaching
Responsible for moving and lifting an average of 8-32 pounds of products with a maximum weight lifted of 50 pounds occasionally
May be exposed to various allergens
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.

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